Customer Success Manager – Job Posting

📌 Company Background:

Pull Seek is building the future of career discovery for passive job seekers. We help top talent discover ideal companies, roles, and opportunities—without applying. Using advanced data signals and intent prediction, our platform surfaces companies likely to hire for specific skills and profiles, helping professionals stay ahead in their careers.

We believe the best career moves happen when you’re not looking. We’re building an AI-powered platform that makes opportunity come to you.

Backed by experienced founders and on the path to early product-market fit, we are assembling a founding team to bring this vision to life.

Read more about us and our culture.

💬 Customer Success Manager (Founding)

Location: Remote / Hybrid
Type: Full-time

What You’ll Do:

• Be the voice of the customer—understand their goals, challenges, and feedback.
• Onboard early users and ensure they get value from the platform.
• Build scalable processes for support, education, and retention.
• Surface insights to product and GTM teams to improve experience and reduce churn.
• Help build community, forums, and feedback loops as we scale.

What We’re Looking For:

• 3+ years experience in customer-facing roles (CS, support, onboarding, etc.).
• Strong communicator—empathetic, proactive, and user-first.
• Experience in early-stage SaaS or platforms with both users and companies is a plus.
• Passion for career discovery, job search, or recruiting tech is a bonus.
• Process-oriented but flexible—you love wearing many hats in a startup.